Frequently asked questions
General Questions
1Q: What is Jagdamba Packers?
A: Jagdamba Packers is a manufacturer and supplier of stylish and comfortable flip-flops, offering high-quality products at competitive prices.
2Q: Where is Jagdamba Packers located?
A: Our company is based in [Company Address], and we ship products across various locations.
3Q: Do you have a physical store?
A: Currently, we operate through our online platform. You can place orders directly on our website.
Ordering & Payment
1Q: How do I place an order?
A: You can browse our collection, add items to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
2Q: What payment methods do you accept?
A: We accept credit/debit cards, net banking, UPI, and cash on delivery (COD) for select locations.
3Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled before they are shipped. Once dispatched, cancellations are not allowed.
Shipping & Delivery
1Q: How long does shipping take?
A: Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.
2Q: Do you offer international shipping?
A: Currently, we only ship within India. We may expand to international locations in the future.
3Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email or SMS.
Returns & Refunds
1Q: What is your return policy?
A: We accept returns within 7 days of delivery, provided the product is unused and in its original packaging.
2Q: How do I request a return?
A: Contact our support team at support@jagdambapackers.com with your order details, and we will guide you through the process.
3Q: How long does it take to receive a refund?
A: Refunds are processed within 7-10 business days after the returned product is inspected and approved.